Today, many
businesses have turned away from direct mail. The main reason is the need for
marketing channels that can be tracked and measured.
Nonetheless, direct
mail remains an easy solution for those striving to grow their businesses and
retain customers. For instance, recent research shows that the response rate
for email is a mere 0.6%. The rate for direct mail is far better, at
5.3%.
We are now going to
demonstrate:
1. Why direct mail is essential to your business
2. Three examples of creative and successful DM Graphic Advertising Design
The fact is, direct mail remains immensely powerful, despite recent advances in technology. Indeed, investment in direct-mail marketing is an excellent choice, and we’ll give you four reasons why.
1. You notice it more
than email
Every day, more than 200
billion emails are delivered, of which nearly 66% go unopened. You may try
personalising your emails or making them more relevant. Nevertheless, most of
your potential clients receive so much junk in their inbox that even a
well-designed email will likely be ignored.
Compared with email
campaigns, direct mail achieves far better rates of delivery and
opening. When people receive physical mail, 77% open it immediately.
Direct mail allows
you to get around the barrier of overwhelming email fatigue and place your
message in front of high-intent potential customers who will actually read it.
Direct mail is innately more visible simply because you can touch and hold it.
2. It’s an effective
gateway to key target customers
Direct mail lets you focus
on specific target customers and tailor your message accordingly. To use the
strategy to best effect, take time to consider which potential customers are
most likely to be attracted to your services or products. When you’ve done so,
you can focus your effort on segments where your chance of success is greatest
– thus saving money and time.
Direct marketing
allows you to exploit market data more effectively. You can segment audiences
by factors such as income, purchasing behaviour and location. In this way, you
direct your efforts to high-intent, relevant customers. To repeat, this saves
you valuable money and time that would otherwise be wasted on unproductive ads.
3. It builds trust
between customers and your business
Less than a quarter (actually, 22%) of customers trust emails they receive from unknown brands or businesses.
Customers often perceive unsolicited emails as scam or phishing, and let’s face it, they’re often right. Hardly surprising, then, that such a vast proportion of advertising emails aren’t even opened. Conversely, research indicates that direct mail is perceived as ‘reliable’ by a huge 90% of the 25-35 age group. Put simply, direct mail is trusted far more than email or online advertising.
Direct mail also
allows you to make use of eye-catching or exciting packaging. (How much more
interesting than yet another bland email in the inbox.) You can personalize and
tailor direct-mail messages so that they feel more like a gift than a marketing
ploy. The more attractive the envelope, the more likely the customer is to open
it. The only limit is your imagination. You may even choose to include a
freebie or two – guaranteed to pique the reader’s interest and keep your brand
at the front of his/her mind.
The personalization
that direct mail allows makes customers believe that you care about them and
that you’re attentive to them as individuals. This impression feeds directly
into a greater likelihood of their trusting your products and services.
Companies that embrace direct mail give themselves the opportunity to pursue a
tailored strategy that potential clients will perceive as unique.
4. It gives you
better returns on your money
Trying to market to
everyone is hugely wasteful. Direct mail, as we’ve already said, lets you
target your campaigns far more effectively, generating a much better return on
investment.
Just as importantly,
before you fully implement your campaign, you can organise mailing tests to
find the best possible combination of design, audience and offering.
What’s more,
potential customers may come back to a piece of direct marketing again and
again. If their interest is aroused, they may place it on their desk or even
attach it to a cupboard or fridge. This compares extremely well to the
attention window of the average marketing email, which is seconds, if it is
ever opened at all.
Create a mascot or
character
A friendly character helps potential
customers identify with a company’s message. It humanises the brand. To promote
good design principles, for instance, the Society of Design
Etiquette campaign (see illustrations) uses four
eye-catching mascots.
Creative use of die-cut windows
You can promote your company’s brand and message in unusual ways by exploiting die-cut windows. See, for example, ‘Get Rid of Your Roots’, a high-concept promotion by the hairdresser Caroline Henson. The customer is encouraged to ‘drain away’ the dark elements in a yellow design. Very effectively, the promotion highlights the results of removing black or brown roots from dyed blonde hair.
Why not make the opening process fun?
As well as experimenting with
content, you can even attract the prospect’s attention by the way he or she
opens the envelope. For instance, Warren
Hardy for BMW imitated the path of a car
through a field of snow by adding a perforated pull-tab to a direct-mail shot.
Immediately, the customer’s interest is raised by this eye-catching technique.
If you are interested in this blog or you want to know more about me, you can contact me.